How Myntra Transformed AI From a Chatbot Into Core Business Operations
Myntra, the fashion e-commerce giant backed by Walmart through Flipkart, handles more than 50 million active users. Juggling thousands of global brands alongside lightning-fast trend cycles naturally creates a massive operational nightmare. Instead of just slapping another basic chatbot onto their homepage, Myntra decided to embed AI straight into its core engines: seller onboarding, cataloging,…